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FREQUENTLY ASKED QUESTIONS
Payment and delivery terms?
First order: 30% deposit + 70% against B/L copy; LC 90 days for orders >$200k/year; FOB Foshan or CIP major ports.
Eco-friendly solutions?
Compostable packaging (>95% decomposition/60 days), solvent-free labels (0 VOC), E-beam inks (40% energy saving).
Key production equipment?
German CI flexo press, 12-color UV offset, nano-coating line; ±0.15mm precision.
Any EU/US export experience?
Served 36 MNCs: Cosmax (-25℃ labels), Tesco frozen packaging, Samsung Vietnam ESD labels.
How do you handle urgent orders (e.g. 72-hour delivery)?
VIP Express Service available:
30% surcharge for 72-hour turnaround,
Activate smart factory system (MES integrated),
6-month strategic stock of core substrates,
Minimum order quantity and lead time for custom designs?
MOQ 3,000m for flexible packaging; 50,000pcs for pressure-sensitive labels. Standard production: 15 days (including 3-day proofing) with Pantone color matching (ΔE≤1.5).
Do you hold international printing certifications? (e.g. ISO 9001, BRCGS)
We are certified to ISO 9001:2015, ISO 14001, and FSC® Chain of Custody (License Code FSC-C000000). All processes comply with FDA/GB 9685 food-contact standards.